We're here to answer all your questions from machinery and water filtration, to booking a service for your equipment. To take the stress out of your machinery's upkeep and maintenance, you can sign up for a service subscription plan

For quick access to day-to-day troubleshooting, we've compiled a list of FAQs and how-to videos that you can find further down the page.

If you need help after business hours, please click here for a list of our recommended technicians.

If you are experiencing an emergency, fill out the form below for our technicians to diagnose, respond and arrange a call-out in the quickest time possible.

To speak to someone at the roastery, contact the workshop on + 44 (0) 740 139 3890 or call the roastery at + 44 (0) 207 729 3744.